Version of 18.10.2026. Data questions: 105174@gmail.com.
Who processes your data
The operator of the Voice service. Contact for personal data matters: 105174@gmail.com.
What data we process
Account data: e-mail, first and last name, country, phone, password hash, interface language.
Your conversation with the assistant.
Bookings: the trip (route, stops, times), passengers — the name if you gave it and the type (adult, child, student, senior — for the carrier's discount), baggage, contact (name, phone, e-mail) and the booking code. Trip searches: from, to, date and number of passengers — to see demand on routes.
Carrier team invitations: the e-mail and role entered by the carrier's owner — to send an e-mail with the link. "Let me know when a trip appears" subscriptions: the route and date.
Technical data: IP address and request times — to prevent abuse; service logs.
Notifications (if you turn them on): the device subscription address and encryption keys from your browser. Notifications are delivered by your browser's push service (Google, Apple, Mozilla, etc.), which receives them only in encrypted form. The subscription is deleted when you turn notifications off or delete your account.
Purposes and legal bases
Running the service — the conversation with the assistant, finding and booking trips and whatever you ask it to do (Art. 6(1)(b) GDPR — performance of a contract).
Security and abuse prevention (Art. 6(1)(f) GDPR — legitimate interest).
AI processing of messages
So that the assistant understands your requests, your messages and profile data (name, phone, country; not your e-mail) are sent to the AI provider DeepSeek. The provider’s servers may be located outside the EEA.
If you speak by voice, the audio recording is sent for speech recognition: OpenAI. It is converted into text; we do not store it.
Do not write data in the chat that is not needed for the trip (document numbers, card details, etc.).
Who sees your data
Recipients: hosting provider, AI provider, e-mail service. We do not sell data.
The carrier of your trip receives the booking: passenger names and types, baggage, your name and phone — to board you and to contact you if the trip changes. Other carriers and passengers do not see your data. The ticket opens via a secret link — do not forward it to others.
How long we keep it
The conversation with the assistant — up to 30 days, then it is deleted automatically. The account — until you delete it.
Bookings — as long as they are needed for the trip and the carrier's records. Search log — up to 12 months. Team invitation — until it is answered or revoked, no longer than 14 days.
Your rights
You may access, rectify, restrict or object to the processing of your data and receive a copy of it.
You can delete your account in your profile at any time: the profile and conversation are deleted, upcoming bookings are cancelled and past ones anonymised (no name, phone, e-mail or passenger names).
A booking without an account can be cancelled via the ticket link (until departure); to have its contact details deleted, write to 105174@gmail.com with the booking code.
You have the right to lodge a complaint with a supervisory authority (in Poland — Prezes Urzędu Ochrony Danych Osobowych).
Cookies
Only essential cookies are used: the session and the selected language. No advertising or analytics cookies.